
NCIHC will host a series of regional language access workshops – “NCIHC On the Road”. These virtual events will join interpreters, advocates, patients, hospital administrators from risk management, compliance, and patient experience, and other stakeholders for learning and discussion around building infrastructure in areas where public investment and oversight in language access is critical.


Help or Questions?
If you have any questions, let us know by emailing [email protected]
NCIHC On The Road Webinar Catalog
OTR08 Evaluating the Potential Use of AI Generated Interpreting in Healthcare
With Panelists: Katharine Allen, Chris Kirwan, Cindy Roat and Moderator: Vonessa Costa
Live broadcast date: August 28, 2024
Continuing education credits are not available for this webinar.
Brief description: This panel outlines new guidance by the SafeAI Task Force and the National Council on Interpreting in Healthcare for organizations evaluating the potential use of AI-generated interpreting. A case study is presented.
CLICK HERE to register or for more information
OTR07 Section 1557 Final Rule – What’s New and What’s Next?
With Panelists: Mara Youdelman, Shawn Norris, Joan Cox; Moderator: Cindy Roat
Live broadcast date: May 15, 2024
Continuing education credits are not available for this webinar.
Brief description: This panel explores what's “new” in the ACA Section 1557 final rule (2024) - with a focus on healthcare language access - and what’s “next” for providers, insurers, grantees and others in terms of Section 1557 compliance.
CLICK HERE to register or for more information
OTR06 Leveraging EHR Systems for Language Access Reach and Compliance
With Panelists: Rosemary Ford, Melina Kolbeck, Andy Schwieter, and Caleb White; Moderator: Debbie Lesser
Live broadcast date: February 28, 2024
Continuing education credits are not available for this webinar.
Brief description: This panel explores how some healthcare systems are utilizing EHR systems to enhance language access programs and how this has contributed to promoting regulatory compliance, lowering risk, and improving user experience. CEUs: NONE
CLICK HERE to register or for more information
OTR05 How to Develop a Language Access Plan: Setting clear expectations for meaningful access to healthcare programs
With Panelists: Darci L. Graves, Fabián Armijo, Elida Acuna-Martinez, Monica Serrano and Moderator: Gabriela Siebach
Live broadcast date: December 12, 2023
Continuing education credits are not available for this webinar.
Brief description: This panel explores a healthcare organization’s Language Access Plan from the compliance, risk mitigation, ethical responsibility, patient experience, community engagement, and health equity perspectives.
CLICK HERE to register or for more information
OTR04 Language and Health Literacy: How to Speak and Write for a Diverse Patient Population
With Panelists: David Scales, MD, PhD, Alison Caballero, MPH, CHES®, and Prado Antolino, MA, CT/CI and Moderator: Gabriela Siebach
Live broadcast date: May 2, 2023
Continuing education credits are not available for this webinar.
Brief description: This panel explores how healthcare organizations can build better health literacy systems for health equity, enabling patients and community members to find, understand, and use information and services to inform health-related decisions.
CLICK HERE to register or for more information
OTR03 Providing Safe and Effective Language Concordant Care
With Panelists: Carla Fogaren, RN; Dylan Nicole de Kervor, Esq., MSW; Michael J. Mulé, Attorney, U.S. DOJ; and Tia Tucker, MD, MPH; and Moderator: Andy Schwieter
Live broadcast date: January 24, 2023
Continuing education credits are not available for this webinar.
Brief description: This panel explores how healthcare organizations can provide safe and effective language concordant care. Discussion includes language proficiency assessment for staff providing direct care in languages other than English (LOTE).
CLICK HERE to register or for more information
OTR02 Training Clinical Staff in Communicating Effectively Across Languages and Cultures
With Panelists: Laura Holcomb, MCI, CMI, CHI; Avlot Quessa, Kelly Matthews, BSW; and Moderator: Tatiana Cestari, PhD
Live broadcast date: September 27, 2022
Continuing education credits are not available for this webinar.
Brief description: This panel explores the implications of training clinical staff as language access stakeholders and drivers of successful language access plans, and in providing culturally and linguistically appropriate patient care.
CLICK HERE to register or for more information
OTR01 Building Language Access Infrastructure in Health Care: Legal, Regulatory, and Patient Experience Perspectives
With Panelists: Christina L. Cordero, PhD, MPH, Bruce L. Adelson, Esq., and Deirdre Mylod, PhD; and Moderator: Vonessa Costa, CoreCHI
Live broadcast date: October 31, 2013
Continuing education credits are not available for this webinar.
Brief description: This panel explores legal and regulatory requirements for healthcare language access, implications for patient safety and experience, and guidance on building infrastructure to support meaningful access for linguistically diverse populations.
CLICK HERE to register or for more information
Click on the links below to check out NCIHC's other webinars.
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